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ORDER CHANGE POLICY
We will make every attempt to help you with changes you might want to make. There may be a fee depending on the stage of production your cabinets have reached.
ORDER CANCELLATION POLICY
Order Cancellation request received after 24 hours from order placement
may be subject to a cancellation fee based on the stage of production.
LIFETIME LIMITED WARRANTY
Harper & Taylor Custom Woodworks, LLC warrants the original consumer purchaser for as long as they own their home that the cabinets
will be free from defects in material and workmanship under normal use.
This warranty is only applicable to products used in
residential applications within the United States and is not transferable to subsequent owners.
Should defects in material or
workmanship exist during the applicable warranty period in any Harper & Taylor Custom Woodworks, LLC cabinet product, Harper &
Taylor Custom Woodworks, LLC will elect at its discretion to either repair or replace the defective material or component, free
of charge. Not covered under this warranty are the costs, including labor, to remove and reinstall materials and related components or
finishing of replacement componets.
This warranty shall become void if the cabinets are in any way modified. Furthermore, this
warranty will not apply to cabinets damaged by misuse, neglect, abuse, acts of God, exposure to moisture, exposure to extreme
temperatures or the effects of normal wear and tear.
Natural woods may vary in color, characteristics and exhibit subtle changes as
they age. For example, white painted face frames may eventually have visible cracking around the joint area and cabinet colors may darken
or lighten over time. Sunlight, smoke, household cleaners and other environmental conditions may also affect the color match over
time. These variations are considered to be the nature of the material in relation to their environmental exposure and are not
covered under this warranty.
Harper & Taylor Custom Woodworks, LLC reserves the right to alter design, specifications and material
without obligation to make similar changes to products previously manufactured.
Harper & Taylor Custom Woodworks, LLC reserves
the right to honor the warranty in one of the following fashions:
1. To replace the affected component with a new component of the
2. To replace the affected component and any other component(s) in the residential application to achieve a uniform appearance
with a similar and comparable product style of the originally purchased style.
If components are replaced,Harper & Taylor Custom
Woodworks, LLC cannot guarantee that the finish of these replacements will exactly match the finish and appearance of the components
in the residential application. This is due to the changes that occur during the woods' natural aging process, affecting its
color and grain.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY OF HARPER & TAYLOR CUSTOM WOODOWORKS, LLC AND IS IN LIEU OF AND HARPER
& TAYLOR CUSTOM WOODOWORKS, LLC. DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
To obtain replacement(s) under this limited warranty, first contact Harper
& Taylor Custom Woodworks, LLC, who will arrange for inspection of the cabinets. A dated sales receipt as proof of purchase is
required to obtain benefits from this warranty.
WHEN YOU CABINET ARRIVES
BEFORE YOUR CABINETRY ARRIVES
* Insure that an adult is home durning designated delivery time window
* Visually inspect each cabinet and make note of damaged cabinets
and photograph if possible
* Note any damage or missing cabinets on your Bill of Lading for reference
* Contact Customer Service firstname.lastname@example.org within 72 hours to report damage or shortage
* Determine a clean, dry and secure location for cabinetry delivery
* If using an installer, notify of delivery date to confirm install.
All our cabinets are shipped frieght.
Someone over 18 must be there to except delivery.
At this time
Harper & Taylor Custom Woodworks, LLC
is only taking orders in the
Continential United States.
PLACING AN ORDER:
Please E-Mail the Item # you would like and the quantity of each cabinet ... and the Stain or Paint color. Also, include your zip code so we can get a shipping cost...
We will E-Mail you back with a final price and exact shipping...
If you would then like to order them we will send you a bill you through Paypal.
We are Paypal Verified.
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